TERMS AND CONDITIONS
These Terms & Conditions apply to all users of the domain www.mahlaclothing.com. Please read the
& Conditions carefully before placing any orders.
Mahla Clothing reserves the right to revise these Terms & Conditions. Users are responsible for
themselves updated with such changes.
All prices include Danish VAT 25%. Sales tax (VAT) is included in the price for customers within
For international customers, customs duty or sales tax may occur, depending on your local customs
Please note that these charges are at your own expense. Shipping costs are notified before
the purchase as they are not included in the item price. We reserve the right to change the prices.
We accept with Visa, Mastercard, American Express, credit and debit cards.
Payments are processed
Payment via PayPal are accepted as well.
There’s no minimum order amount when shopping at Mahla Clothing webshop. All products listed in
are available for a purchase. Some products are be made-by-order, and therefore have longer
time – this will be noted in the product description. In the case case of any miscalculation
our stock level, we will contact the customer immediately. In case we’re unable to deliver in
with the terms in the confirmation of order, we will contact you and give you the opportunity
replace or cancel your order. The online shop is open 24 hours a day, seven days a week, but
be closed due to maintenance services. However, we try to perform such maintenance services
Orders will be processed only on business days. An order placed on a public holiday or during
the weekend will be processed
on the following business day. You must be at least 18 years old to purchase goods on the
and possess a valid credit card that is accepted by us. If you are under the age of 18, you
have a legal basis for entering into a contract with us.
We can only process your order if the delivery address is a residential address or a business
address. We do not deliver
to PO boxes. Kindly check that all the information submitted in the order is correct.
SHIPPING & DELIVERY
We are offering worldwide shipping – Please see specified pricing on the webshop under each
product. We aim to dispatch all
orders within 1-3 working days after the order has been confirmed, excluding holidays and weekends.
We are shipping via PostNord, GLS, DHL and DAO, depending the size of the order and destination.
All the orders are shipped
with tracking. If your package gets lost in transit we will do everything we possibly can to assist
We cannot be held responsible for packages once proof of delivery is generated. Once the carriers
of the package we cannot be responsible for delivered items that have been lost or stolen.
Estimated delivery times
Inside Danmark Delivery
within 2-4 working days from the day the order is placed.
Inside Scandinavia Delivery
within 2-7 working days from the day the order is placed.
Inside Europe Delivery
within 4-14 working days from the day the order is placed.
within 7-20 working days from the day the order is placed.
that these are estimated delivery times after. If you need Express Delivery, please contact us
after placing your order.
that the import charges will be on your responsibility. Such import charges may include, but not
to: import duties, customs and local sales. Payment of these may be necessary to release your
from customs on arrival. Please contact your local customs service for further information.
If for any reason you are not entirely satisfied with your purchase, you have the possibility of
the products to us.
You have fourteen (14) days from the date you received your order to return
exchange. If 14 days have passed since your purchase, unfortunately we can’t exchange or offer
For making a return, please send us a e-mail to firstname.lastname@example.org with following
Order number and date
Reason for the return
To be eligible for a return, your item must be unused and in the same condition that you
It must also be in the original packaging. To complete your return, we require a receipt or
As a customer, you will be responsible for paying the shipping costs for returning your item.
You should consider using a
trackable shipping service or purchasing shipping insurance. We don’t take responsibility for
lost in transit.
Once your return is received and checked, we will send you an email to notify you that we have
received your returned item.
We will also notify you of the approval or rejection of your refund. You will receive the
to the same bank account your order was paid from. Please allow 10 to 12 business days for us
receive and process your return or exchange.
Following items cannot be returned or exchanged:
Exchange requests must be made within 14 days of the order receipt for merchandise purchased at
price. If you wish to exchange product, send a e-mail to email@example.com. Please mention
order number, and specify the exchange you wish (new color/size/style).
Include the request in your return package as well. You should consider using a trackable shipping
service or purchasing
shipping insurance. We don’t take responsibility for packages lost in transit.
If you are exchanging an item due to a mistake made by Mahla Clothing or because of quality issues,
we will cover the shipping
costs. Availability of the replacement item is not guaranteed. You will receive an e-mail
upon the completion of the exchange processing. If you have any questions or concerns, please
If you have any questions regarding Terms & Conditions,
please contact us at firstname.lastname@example.org